Information

Account Management

 

I want to register at chic-accessories.eu

To register on chic-accessories.eu you should select, above the search bar, the option LOGIN / REGISTER, then select when the page opens, the REGISTER button and create your account with your details.

For registration, you will be asked for a valid e-mail address.

Upon successful completion of the registration, you will receive an informational message with your details in your e-mail.

I forgot my password

In case you don’t remember your password, select Forgot password, enter the e-mail address you provided during registration and an e-mail will be sent to you with the access information.

Change details

In case you want to change / modify the information you have declared, above the search bar you will select your name IF you are logged in, if not, log in and then your name will appear above the search bar. When you click on your name you will navigate to a new page and there you can change the information in the fields that interest you.

 

Payment Methods

The payment methods available at chic-accessories.eu are as follows:

 

Order Shipping Method Method of Payment Cost
above 40 euros Courier via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners, Discover, using the e-wallet Masterpass, Cash on Delivery< /strong> Free
under 40 euros Courier via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners, Discover, using the e-wallet Masterpass, 2.5
Courier Reimbursement 2.5

 

1. Via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners, Discover.

o via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners, Discover

2. Cash on delivery charged +2.50 euros to your order.

Transaction Security

Purchases of products or services are made in a secure manner through a special service of Alpha Bank.

All payments made using a card are processed through the electronic payment platform “Nexi  e-Commerce” of Nexi Payments Greece S.A. and uses TLS 1.2 encryption with 128-bit encryption protocol (SecureSocketsLayer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

Please note that chic-accessories.eu does not collect or store your card information in any way.

2. Reimbursement

In the case of Cash on Delivery, payment is made upon delivery of your order to the partner courier company.

 

Shipping Methods

 

Delivery to your place immediately and economically!

Delivery time for orders is 1-2 working days for urban centers and is valid from the day your order is delivered to the courier company. Orders concerning the urban centers of the Greek Islands will be delivered within 2-3 working days. Especially for the islands, the delivery time varies according to the seasonality and the routes of the ships. It is extended from 1 to 2 working days (or more depending on the delivery area and the period of the order) for remote or hard-to-reach destinations, without any additional charge.

For bulk orders, shipping is done by carrier, with the estimated delivery time extending from 1 to 2 business days.

The above deadlines do not apply during periods of extreme weather or strikes and in any case of force majeure, which may affect transport times. We ask for your understanding during peak periods (Opening of Schools, Christmas, Easter, Halloween).
Order preparation days are from Monday to Friday. This means that if you placed your order on Saturday, it will be approved, prepared and shipped the next business day. Business days are defined as Monday through Friday, excluding public holidays and local and national holidays.

For deliveries on Saturday and/or for deliveries within a certain time during the week (if requested), there is an additional charge of €5.00.

Shipping to Cyprus

In order to send your order to Cyprus, the entire amount must have been deposited into our company’s bank account or you must have made the payment online by card. The indicative delivery time is 8-10 days.

Returns

You can return the products you have purchased from chic-accessories.eu in case you found a problem. The return must be made within 15 days from the date of receipt and accompanied by a copy of the receipt. In case of our own fault, the shipping costs are borne by chic-accessories.eu.

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